These are some Tutorials of Features and Benefits

TEMPLATES SYSTEM
Features & Benefits

Ver. 3.3

 

Unlimited Categories and Unlimited Templates.

Credit Money Machine comes populated with all kinds of templates for all types of disputes with Credit Bureaus, Creditors and Collections Agencies. Additionally, you can add, duplicate, and modify an unlimited number of categories and templates to suit your taste or needs.

 

 

 

Merge your customers data automatically.
Just by pressing buttons, you can insert special symbols that will be substituted with your customer's data automatically when templates are printed or sent by email.

 

 

 

Use templates not only to dispute items.

Uses of templates are not limited to dispute items; you can use them for marketing purposes, solicitation letters, support letters, more-information letters, all kinds of reminders and, in general, any letters that you use over and over.

 

 

Interact with CMM's Virtual Persona.

Credit Money Machine (CMM) has a unique system that allows you to interact with two databases at a time. So, for example, in a template, you can merge fields from your customer's database and a creditor's database via our unique Virtual Persona database.

 

 

Preview, Print, Email or EFAX your template.

When you want to review your templates with actual personalized data, just click on the Preview button

 

 

Use groups with Templates.

Templates are not limited to one contact at a time--you can use all kinds of groups to print, EFAX or email hundreds of letters in just one click.

 

 

Use powerful Template Recurrence.

With this feature, it is possible to email a template at certain intervals, for sending out invoice reminders every month, etc.

 

Make your private comments invisible when printing.

By including text between double brackets, you can make your own comments inside templates and, at the same time, make them invisible when printing or emailing.

 

Use templates directly from the Contacts Screen and Email System.

For example, if you are on a contact, you can Email a personalized template by simply selecting one from a list. Alternatively, you can insert a personalized template in an email by a similar method.

 

Additional Features.

Also available in the Template System is a Spelling Checker, Automatic formatting of Templates to certain widths to make them more appropriate for Emails, etc.

 
 
INVOICE SYSTEM
Features & Benefits

Ver. 3.3

 

Make service or product invoices.

A dual system allows you to use the easiness of product selection that inserts price and description automatically or use an open text description for your invoices.

 

Select customers with ease.

It is very to select customers for your invoices. For starters, the current customer is selected when you go to the invoice system, so one click does the trick, or you can filter and select your customer with ease. No need to retype anything.

 

The Invoice system includes Inventory.

An inventory system that reports a shortness in product levels (and much more) is included.

 
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A Product Catalog is included.

If you have many products, the catalog feature allows you to see, search and print a catalog of all your products with ease for marketing purposes, etc.

 
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Email, PDF, EFAX or Print your Invoices.

Your are not limited to just printing your invoice; you can email them as PDF files or fax them through EFAX for saving.

 

Invoice the same customers under different entities.

By means of the Virtual Persona System, you can select which company will be used when invoicing your clients with one click. This is very useful for smaller companies where you can sell products under two or more different companies.

 

Charge Credit Cards from inside Invoices.

By using the Gateway Interaction System, you can charge a customer's credit card just by clicking on a button in the Invoice System, saving time and avoiding errors.

 

A plethora of Reports are handy.

Select from Invoices Unpaid, Packing Slip, Product Catalog, Product List with Stock, and Sales Reports.

 

Products can contain Freight information to be propagated to Invoices.

If you enter the weight of a product, it will be propagated to the invoice so you can charge for it as appropriate.

 

Products can contain images.

By using images, it is made a breeze to identify or show products to potential customers, etc.

 
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Import / Export Products as batch from other programs.

You can Import / Export your inventory from other programs and even check for duplicates once Imported. Many formats are supported.

 
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Interact automatically with the Commissions Systems.

By assigning a Salesperson to a Customer, you can apply his/her commission to the Commissions / Payments System every time an invoice to this customer is made, automatically.

 
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EMAIL SYSTEM
Features & Benefits

Ver. 3.3

 

Integrated Email System that replaces Outlook.

Our Email System replaces Outlook, so you have your business emails segregated and closely integrated with the program.

 

See all emails Sent and Received from a Customer with just one click.

There are many ways to do this, but the simplest is just going to the Email System from the Contacts Screen; all emails sent to or received from this contact will be shown automatically in the Email System. Invaluable.

 

Apply Rules and make things automatic.

The Rules Manager inside the Email System allows you to automate things with ease. For example, you can create a rule that when certain emails are identified, the Rules Manager would EXTRACT the information from that email automatically (see parse section), then add a Contact and populate all fields based on that information and probably respond to that Contact with a personalized email (template). All of this without human intervention.

 
 

Change SMTP servers in a second.

Writing e-mails from your various internet accounts can be confusing and frustrating. Our e-mail system lets you switch SMTP (outgoing e-mail) accounts by simply selecting your SMTP from a list.

 
 

Attach personal Notes to received Emails (with your own voice, even).

Now you can add your private notes to Emails received in the same inbox screen, and keep those together forever. Additionally, you can record your voice note to an email when there is too much to write, or just to avoid typing.

 

Edit Emails received in the actual message.

Imagine how many times you wished to edit an email received. Our exclusive edit button lets you do that. Use it when you want to make a quick comment that will be propagated when you reply to the email. Maybe it's a correction that you do not want to forget, or simply to make your own reminders be close to the original text when replying.

 

Change the status of emails one by one or in batches.

Three different options do the trick. One is to click on the READ button to change it or select from a drop-down list or select a group of email and click the change of status. Easy and convenient.

 

Add a contact to the database with one click.

When you receive an email whose sender interests to you, simply click on the Add Contact button and a new Contact record will be created and fields populated appropriately.

 

Link email to contacts.

Let's say that you receive an email from John Smith, but you know he is not using an email shown on his contact record. Simply find his record (very easy) and then click the Link button to link it. Then, the next time you go from John Smith to the email system, this email will be added to the list of other emails sent or receive by him.

 

Classify email in groups.

Select from a drop-down list a group your emails the way you like it. Then it will be a breeze to just filter by a certain group, to retrieve all emails that belong to certain group. You can have unlimited groups.

 

Zoom Emails.

At any moment, click on the Zoom button and display the current email in full screen for easy viewing.

 

See Email headers with one click.

This is useful to detect spacers or simply to know the real address of the sender. This cumbersome task is reduced to one click.

 

Find any email through an integrated Search System.

Now, you don't need to go to a different section to find your emails. The integrated search lets you pinpoint any email or groups of emails with ease.

 

Combine Emails.

Sometimes you have old emails that for one reason or another you do not want to delete, but are taking up space and taking away flexibility from your daily operations. Just combine them into one "long email" and eliminate clutter.

 

Create Account Defaults for Signature, Subject, Group and Attachments.

Imagine using certain email accounts you may have for marketing, where you can attach (automatically) your brochures and other documents without having to select them every time.

 

Powerful Rules Manager helps in many ways.

The Rules Manager allows you to: Parse an email, extract its information and Create a contact automatically, Reply To with a personalized template, move an email to a group, forward an email, change the status automatically (for example, from To Read to Deleted), or, for example, you can say, " if a message contains the words "Credit Repair", link it to a specific contact.

 
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FOLLOW-UP SYSTEM
Features & Benefits

Ver. 3.3

 

Keep track of documents sent.

The Follow-Up System lets you track when documents are due. For example, you sent a document to a Credit Bureau, and it is due in 30 days. Thirty days later, the Follow-Up system would show you upon simple inspection that a certain document is due.

 
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Track not only documents, but many other items.

You are not restricted to track only documents; you can track anything that you can think of. For example, track purchases on the Internet, and be in control when they are due so you can the the proper actions. There is even a field for amounts.

 
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Select all Follow-Ups of a Contact or see them all together.

CMM's powerful search system lets you see any contact follow-up, follow-up group or all, with just a click.

 
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MARKETING TRACKING SYSTEM
Features & Benefits

Ver. 3.3

 

Track Your Marketing Campaigns with ease.

Use this powerful system to track all your marketing campaigns, Internet campaigns, Classified ads, Newspapers, Magazines, etc.

 
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See, at a glance the status of your campaigns.

Status of campaigns are color coded so you can see, at a glance, if the campaign has expired, if it is running, finished, or pending to start.

 
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Know if your campaigns are profitable or not.

By means of a very simple but effective R.O.I. (Return On Investment) system, you can tell if a campaign has been profitable or not.

 
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Assign Shortcuts to your Marketing Issues.

For your most frequent Marketing Issues, you can assign Shortcut Buttons so you can review the campaigns tied to them. For example, the promotion of certain software is a Marketing Issue, to which you can have linked an unlimited number of campaigns .

 
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F.A.Q. & SUPPORT SYSTEM
Features & Benefits

Ver. 3.3

 

Your own Customer Support System

The F.A.Q. system is a support system where you can have unlimited Categories and then unlimited Subjects inside each category. It is used to find Customer Support answers with ease, and provide them by phone or email.

 

Merge Contacts and Company fields for personalized support.

In your F.A.Q.s, you can have your contact's information displayed (as well as your company's information) so that when you email your support answer, it will look as if it was personalized for the Customer.

 
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Give customer support from voice recordings.

If you want, you can record a support answer and then play it back during a phone conversation (special cable needed).

 
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It is an F.A.Q. for you too.

The F.A.Q. comes pre populated with pertinent information about all aspects of the Credit Repair Business including The Law, How To interact with Customers, and much more. As a matter of fact, it is indispensable that you read this section completely to know all aspects of the Credit Repair business.

 
 
INTERNET FORM FILLER SYSTEM
Features & Benefits

Ver. 3.3

 

Fill in Internet forms from data in your Contacts database.

The Internet Form Filler is a system that easily retrieves the selected webpage from a website and populates the form in the webpage with the information filled in the Contacts database.

 
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Multiple uses and Unlimited capabilities.

You can have unlimited Form Fillers and the uses are only limited by your imagination.

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FREE FORMS SYSTEM
Features & Benefits

Ver. 3.3

 

Have all kinds of lists under control.

The Free Form System is very special and you should use it often. Basically, you add a new form for every possible list you can think of (even lists of live, executable media). You then have unlimited capabilities under that "form". Use it for Passwords, Bank Accounts, Books, Courses, Cars, Personal Inventory, Websites, Ideas, Credit Cards, MP3 and other Music Files, Documents, PDF files, Images, Videos and much more).

 
 

Free Forms also acts as unlimited User Defined Fields.

You can link a Free Form (and its unlimited records) to a contact, therefore having unlimited User Defined Fields for this contact. For example a big company might have many, even hundreds, of different emails or phone numbers or addresses, and you can have them all under control with Free Forms.

 
 

Its unique Action Buttons are many buttons in one.

Every record of a Free Form has an Action Button (also in other places of the program). Action Buttons act differently based on the content in the field without further user intervention. So, if the field content is an email, it will open the integrated Email System; if the content is a URL, it will open your browser on that webpage; if it is a phone number, it will try to dial the number through your TAPI system; if you precede a URL with the word GRAB then it will get that webpage from the Internet and either save it on your hard drive or in your Windows clipboard for further use; if you precede your content with an equal sign (=), it will act as a calculator, ideal for quick checkbook balances; if you have a Word, Excel, Powerpoint or any other file, it will open your document in the correct application. If you have an MP3 or WAV, it will play directly; if you have an image file address, it will open; if you have a contact ID, it will jump to that contact. Finally, you can use it to perform searches in Google.

 
 
 
 
 

Search Google from previously selected keyword list.

The Free Forms system is so versatile that without any changes it can search Google from keywords in lists. Imagine, for example, that you sell widgets and you search Google frequently for certain keywords to check your competitor. Normally, you have to go to Google and type your keyword lists each and every time in order to get your results. With the Free Form system, you simply have that list in one form. Click the Action Button and the search is performed immediately, saving time and making the searching very accurate and fast.

 
 
 

Use it as a slideshow or Image Catalog

You can import a whole image directory (or many if you want) either by reference or by actually copying images. You can then see those images inside the program as a slideshow or in catalog view, ideal when you need to find a image fast or simply for a quick review of images in a directory.

 
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Use one field for different purposes.

You can even use the same field for multiple purposes. For example, start the field with an URL then use the same field for comments on that URL. The result is that the Action Button will still open the URL webpage and you have your notes in the same field.

 

Export Contacts that you do not use too often.

Certainly, it is a waste of space having sometimes thousands of contacts in your database that you rarely use. For example, you might buy a list of Mortgage Brokers that you want to promote your service to. That list could be pretty large, usually in the thousands of records but once you send them an email or letter, you do not want to have them in your contact database. This special tool allows you to export any quantity of records to a special section in the Free Form system where they do not take any space in your database, but they are always accessible to restore them when needed. So, in this case, you will only have a line in your Free Forms that will represent that long list and, of course, you can use your own description to know exactly what that list is.

 
 
 
 

Use it for Company Manuals, Training Courses, Company Logos,etc.

The Free Form system is ideal for managing Company Manuals, Training Courses and similar material. Just simply browse to the file from inside the Free Form and link to it. This way you can have an organized and unlimited list of your printed material (Word documents, Brochures, etc) that are only a click away.

 
 

Record and Manage all your Phone conversations.

Every line in any Free Form has recording capabilities. You could, for instance, have a different Free Form for some clients and record all your phone conversations with them (check your local laws). This is ideal to review your verbal contract, authorizations and much more.

 
 
GATEWAY INTERACTION SYSTEM
Features & Benefits

Ver. 3.3

 

Charge your Customers Credit Cards from within the program.

Our program has a unique way to interact with Internet Gateways (your credit card merchant account on the Internet). Basically 99% of all services providers can be programmed into the system in an easy matter, so you can charge your customer credit cards from data in your contact database, saving time and avoiding error.

 
 
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Use multiple merchant account gateways.

As a matter of fact, you can handle unlimited merchant accounts within the system and switch them at will. Ideal if you have more than one merchant account.

 
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A setup-free merchant account is provided.

For our customers, we have an insider's link to a Merchant Account provider that it is specialized in high risk businesses. Though there is no guarantee that you will be approved, the chances are that you will.

 
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PARSING SYSTEM
Features & Benefits

Ver. 3.3

 

Extract Information (parse) from Emails and more.

By means of the Parsing System you can extract data from text (emails, forms, webpages, etc) and populate the contacts fields automatically. You can have unlimited different parsing schemes at a time and use them to add and populate contact records, or to replace and add data onto existing records. For example, you might have a form on your website that sends you an email when new prospects sign up for newsletters, or to be called, or for any other reason. With the Parsing System, it is a breeze to populate the fields automatically... fields in the Contacts database like name, address, User Defined Fields, etc. Another example would be an eBay purchase; just copy the payment page to your clipboard and parse into your Contacts database (automatically parsing the information and placing the right data into corresponding locations in your database), and lastly add the additional PayPal payment details to the record you just created, fast and easy.

 
 
 
 

Use the Parsing System automatically in the Email System.

Additionally, you can have Rules in the Email System that use Parsing Schemes to add records to your contacts database automatically.

 
VOICE RECORDING & PLAYBACK
Features & Benefits

Ver. 3.3

 

Record Message and Phone Conversations.

In many places of the program, you have the option of making recordings from different sources (microphone, Line In, Phone Line, etc.) You can store unlimited recordings (within the space of your hard drive) inside the Free Form System and additionally have other recordings in Emails, Contacts, F.A.Q. and other places.

 
 
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Play Messages on a Phone conversation.

Obviously, you can play your recordings through headsets, speakers and other output sources, but with the help of a special cable, you can also merge those conversations onto your phone line. Use this to explain repetitive support issues and to remind customers of verbal contracts, etc.

 
 
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Play MP3 and other formats directly.

In many places of the program, wherever is an Action Button, you can play MP3 and other recording formats directly without the help of Windows Media Player or others. Use this to listen to Audio Courses, Training Materials or just your favorite music.

 
PERSONAL AGENDA
Features & Benefits

Ver. 3.3

 

Do not mix your affairs with your client's

Our program has, in addition to all the schedule capabilities for your customers, a separate Persona Agenda to control your own affairs.

 

Find any word in the Personal Agenda with ease.

Have you ever needed to find a message hidden inside your agenda? Now, simply click the find button and any word(s) and those message will be shown instantaneously.

 

Look for Groups of Messages.

For example, look for all the birthdays you have written anywhere in the Agenda.

 

Use powerful recurrence events, even by the hour.

Your Personal Agenda includes a powerful recurrence system that allows you to set recurrent events like birthdays with ease. You can even do it by the hour, which is very convenient if you are taking pills or have to check on a issue every certain time.

 

View all your Personal Notes in one place.

Sometimes it is very useful to see all your notes in one place to know at a glance what you have in your agenda in its entirety.

 

Update old TO-DOs with a click.

When you enter the agenda and have old tasks, you will be prompted to update those to today's date. This way you do not need to go back to previous days to see your old tasks.

 

Use powerful Action Buttons within the Agenda.

The Agenda also has Actions Buttons (described elsewhere in this text) that allows to perform many interesting tasks with one click while saving space at the same time.

 

Use Snippets to ease your work some more.

Snippets, which are found throughout the program, are short (or long) pieces of text that you can paste very easily into your agenda. These Snippets are specific to the area of field you are on, so you won't see the Snippets (texts) that are intended to be used with Contacts in the Agenda screen and vice-versa.

 
PERSONAL PHONEBOOK
Features & Benefits

Ver. 3.3

 

Maintain your frequent numbers handy.

Even though you can have unlimited records in your Contact database, sometimes it is nice to have family, friends and usual numbers handy. For this purpose, we provide an integrated but additional Phonebook for those numbers that you want fast.

 

Dial automatically with one click.

Just by clicking on the Telephone icon the phone number will be dialed if you have a TAPI system in your computer (all versions of Windows XP have one)

 
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Use powerful Action Buttons within the Agenda.

The Agenda also has Actions Buttons (described elsewhere in this text) that allows to perform many interesting tasks with one click while saving space at the same time.

 

Export from / to the Contact database with one click.

Do you want a contact to also be in the phone book? Just click the little "hand" icon.

 

Link Phonebook records to Contacts in the main database

When linked, you can jump to that record with one click. Sometimes, you have a frequently called number in the phonebook, but you have a much more detailed history in the contacts database.

 
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Make use of Groups Buttons for speed.

For example, you can have a Cellular group, so when you click the Cellular button, all cellular records will be displayed. Additionally, a record can belong to different groups at the same time so, for example, a record can belong to a family group and a cellular group.

 
 
SCRIPT TELEMARKETING SYSTEM
Features & Benefits

Ver. 3.3

 

Work in your telemarketing efforts with ease.

For those of you inclined to call clients, there is a small telemarketing system with 15 different script areas accessible with just one click. Your customer's data remains always in plain view so you can talk and update his/her data as appropriate.

 

Select groups of clients to call and call them one by one.

With its powerful groups-capabilities, you can select a group that you need to interact with and then skip one by one, changing the script as appropriate and dialing automatically from the software.

 

Record your clients conversations in the Script Screen.

Just with one click, you can record your phone conversations for a specific client while you are in the Script Section.

 
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CUSTOMER EVALUATION SYSTEM
Features & Benefits

Ver. 3.3

 

Know, at a glance the Value of your Customer.

Not all clients are created equal. Surely a bigger client is only better if he/she provides the same level of profit than a smaller one with a proportional effort. So, it is very valuable to assign points to different areas of your customer relationship and see how they add together for a fast, more accurate picture of the Value of your Clients.

 
 

Assign your own evaluation criteria.

Several initial and essential criteria are provided, but we also leave you space to assign your own criteria when evaluating your customers. Maybe you have a criteria of "friendship", and assign points to it, or maybe you want to assign some criteria to "punctuality"; it is up to you.

 
 

Select a group of Clients and see them perform against the average.

Using the powerful group capabilities in the program, you can select any group of clients and immediately now what the Average Evaluation rate of the group is, therefore making it easy to compare anyone to the average.

 
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PAYMENTS / COMMISSIONS SYSTEM
Features & Benefits

Ver. 3.3

 

Use it to control Payments owed to you, or control Commissions you owe.

For use if you have a sales force to control commissions or if you are an affiliate in any program. Also, for all kinds of commissions and payments, even recurrent ones... It interacts automatically with the Invoice System, or manually if you'd like.

 
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Use recurrence to control future Payments / Commissions.

For example, if you sell your car to a friend in 12 installments, then simply enter a recurrence of 12 monthly payments and you will be advised when the payment is due. Plus, the recurrence will expire automatically after 12 payments.

 
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See, at a glance, what is Earned, Paid or Void.

The status of a Payment/Commission is color coded automatically, so it is very easy to know which transaction are paid, etc.

 
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See specific Payments or all for "The Big Picture".

The Payments section has a powerful search system that allows you to search for groups of payments/commissions based on status, range of dates, range of amounts and recurrence. Additionally, you can select to see all clients at once for "The Big Picture".

 
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CONVERSIONS SYSTEM
Features & Benefits

Ver. 3.3

 

For all your conversions needs, a complete system is included.

Use it to convert from one unit to another in many areas including: Area, Length, Speed, Time, Temperature, Volume, Weight, and Computer data sizes.

 
VIRTUAL PERSONA MANAGER
Features & Benefits

Ver. 3.3

 

You can handle more than one company at the same time.

Usually, smaller entrepreneurs own several little companies. With Virtual Persona, it is very easy to select a different company and interact with the same Customer database. In fact, you can have unlimited companies in the system.

 

Enter Creditors and the like in the Virtual Persona for Template Interaction.

Virtual Persona comes pre-populated with the Name and addresses of the main three Credit Bureaus, but you can add unlimited Creditors to the system. Once there, you can use those creditors' data to merge in the Templates you create automatically. With this ingenious system, you can use two databases at the same time when creating templates. Therefore, you can use fields from the Customer's database and the Virtual Persona database.

 
 
 
INTERNET BACKUP SYSTEM
Features & Benefits

Ver. 3.3

 

Backup your files to your domain server and do not pay for a backup server.

This unique feature lets you backup the program files or any other files to you domain server. In other words, if you have a domain on the Internet that allows you to use FTP, you can use this feature to automate the backups of files to your domain server without paying additional fees. (You don't need a special server, just the one you use for your domain). For example, use it to upload Powerpoint files to your server and then use the template manager to advise a group of customers of its existence. Also, you can backup the program files to your hard drive.

 
 
 
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DOMAIN MANAGER SYSTEM
Features & Benefits

Ver. 3.3

 

Integrated full-featured Domain Manager System.

If you have more than one domain you will certainly appreciate this system. You can control unlimited domains and have access to very valuable data in a heartbeat. You can save your User ID's , Passwords, Server Path, Registrar, Administrator, Expiration Dates and much more. Also, go to your domain with one click or see the domain WHOIS (ownership, expiration date, etc) all with one click.

 
 
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REPORTS SECTION
Features & Benefits

Ver. 3.3

 

Many useful Reports are provided with an ingenious display.

When you select a report the layout is displayed. Therefore, it is very easy to identify one report from another. There are also some label reports, from which you can print your own business cards or labels.

 

CONTACTS SECTION
Features & Benefits

Ver. 3.3

 

The "Drivers Seat" has all options in plain sight.

Instead of having to go through many windows to reach your functions and options we opted to provide, a simple button or icon accomplishes all kinds of actions. Searches, Groups, Internet Interaction, Charge of Credit Cards, Navigation, Sections, etc are all in plain view and one click away. For those who feel overwhelmed to see many options in one place (you will get used to it in two hours) there is a basic mode that hides many of the options and fields for a more uncluttered view. We feel that you benefit greatly from that which lies in the Advanced mode.

 
 
 

Find anything with ease... and we mean it.

As opposed to other software that forces you to go through many steps just to perform the simplest of searches, our program takes a direct approach. First, you click on the FIND button (which is always in plain view, or use its shortcut: Control+4). Then, you type any word or combinations of words. The program will look in the Name, Company, Phone Numbers, Emails, URL, Keywords, Products, Referrals and Related fields in one pass, presenting the results immediately. Most importantly, the order of words does not change the result (even spanning fields, where John Smith, with his occupation as "realtor", can be found using "John", "Smith John", or even "John Real"). Additionally, the program saves your latest keyword searches, so it is just a matter of selecting from a pull-down list and pressing enter to find something. For advanced searches, you can perform a Full Find, which can use Boolean logic. The shortcut Control+4 is available in other sections of the program for a consistent, fast and zero-frustration experience.

 

Use Memorize Groups for frequently used groups.

Let's say that you select a group of mortgage brokers frequently to send them your latest newsletter. In this case, it is very easy to create a Memorized Group that you can select at any moment and have all related records selected instantaneously. You can have unlimited Memorized Groups.

 
 

On-The-Fly Groups makes complex selections a breeze.

Our unique On-The-Fly Group consists of an ingenious approach to select records that would otherwise be too difficult or even impossible to select. For example, imagine that you want to select all Mortgage Brokers in the state of Florida, but you do not want to include any in the city of Miami. This could be achieved using Boolean logic, but this is difficult for many people; our approach is much simpler. You would select all Mortgage Brokers in Florida first. Add them to an On-The-Fly group. Then select those living in Miami and click on the On-The-Fly SUBSTRACT button. The RESULT button will then show this sort-of-complex group. Of course, you can build on this with unlimited "ADDs" and "SUBSTRACTs" . Save this result to a Memorized Group if you wish.

 
 
 
 

TO-DO Groups when you need to work on batches.

Imagine that you need to select all Mortgage Brokers in Florida (approximately 6000) and that you want to interact with 100 of them a day. In this situation, most software programs fail to do the job. With CMM, simply select a group of all brokers and then ADD them to the TO-DO group (you can subtract too), and select the quantity you want to interact with (say 100), and then, the first 100 will be selected. When finished interacting with these 100, a simple click on the DONE and NEXT buttons selects the next 100. At any moment, you can see your whole group (6000), your DONE group, or the NEXT group.

 
 
 
 

Look for Maps based on your Customers address and save them in the program.

Just by clicking on the MAP button, you can display an address map based on the address of your customer. Then, simply copy the map picture and paste it into the OBJECT field in the Contacts Screen for viewing, printing, etc. This is ideal when you have a customer on the phone and want to relate his/her address with some comments about being near a Street, etc.

 
 

Check for Duplicates with ease.

One of the most annoying problems is having duplicates in your database. Our program has three ways to checks for duplicates: by name, by email, and/or by phone number. With just one click you can check for duplicates based on any of these three fields. Most importantly, it can display the duplicates based on being old, new or all duplicates. This way you can decide which ones to delete or not. In general, you can check for duplicates of any field by using the Full Find feature.

 
 
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Use specific Snippets in many fields of your Contact database.

As you know, Snippets are short (or long) pieces of text that you can paste very easily and consistently in your fields. These Snippets are specific to the field you are in so you won't see the Notes Snippets in the Related-To Snippets or Keywords Snippets. It makes your entry work easier and consistent from record to record.

 
 

Dial Phone Numbers with just one click (and see more than just numbers)

All phone numbers can be dialed with just one click based on rules set up in the Setup section. Also, phone numbers can be formatted automatically based on Country. Lastly, you can add text after phone numbers to explain or add extensions etc. without interfering with the formatted display (done automatically for you) of the number.

 
 

Select Email Templates to send to a Customer with one click.

Imagine that you want to send a welcome email to any new customer that calls you. Nothing can be easier: simply create a Personalized Template which will work with all customers and then, select that one from the template list and click on the Email Send icon. Your Personalized Email will be created in the Outbox of the Email System. The personalized e-mail gives a professional, "big" look.

 
 

Instant Filtering based on content.

Throughout the program and in the Contact screen, there are "Black Arrow" icons. When you click on those, the database gets filtered by the content of the field to the left. For example, if you are positioned on a record whose State is FL, then by clicking on the Black Arrow icon next to "FL", the database will be filtered and show only records whose State is FL. It is a fast way to find meaningful data in an instant. You have also Black Arrow icons in User Defined Fields so you can select records with the same data in UDFs.

 
 
 

Navigate your database with ease, including sorting in Form View.

As opposed to the majority of programs that mostly display data in a List View, you will mostly interact with this one in the Form View (though you can see a List View, too). Even being in Form View, you can Sort your records by many fields, directly with just one click, and easily going to the top or bottom of those records once sorted, but also, you can un-sort the records. By clicking the ALL button in the Navigation bar, you can un-sort the database. Also, if you are positioned in any record and click the ALL button, you will select all records but stay on the same record you are on at the moment, allowing you to more back and forth looking for records that you know are nearby. Additionally, you have a GO TO button that will let you jump to a record number based on Sorting and Selection. So, if you had selected 6000 records from a 50,000 records database, you can Sort by name (just click on the Name Sort icon) and then go to record 3000 in an instant. You can also OMIT (that is: hiding, as opposed to deleting) records from groups fast and efficiently. Invaluable...

 
 
 
 

Record Notes in your own Voice, and Playing them back.

Every record has Recording & Playback buttons. Use them to record, in your own voice, notes about the Client or to record Phone conversations (check local laws about this).

 
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Validate Credit Card and Charge them from the Contact Screen

Just by entering the Credit Card number in the field, it gets validated and shows what type it is (Visa, Master, etc) Also, with one click you can interact with your Internet Merchant Account Gateway and charge your clients' credit cards.

 
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Use Default Labels for your User Defined Fields and still be able to change them

Usually, you want to use default label titles for your User Defined Fields (and you can accomplish this very easily in the Setup Section), but our unique approach lets you change each and every label independently. Therefore, you can create a Contact record and have the word "ID" in the User Defined Field # 10 as default, but you can perfectly change that label to the word "Additional Email" ONLY for this record without disturbing previous or newly created records. This feature is invaluable to save space and to be more efficient.

 
 
 

 

IMPORT AND EXPORT
Features & Benefits

Ver. 3.3

 

Import and Export to different formats.

You can import and/or export from ACT, Outlook Express, CSV, Tab, Delimited, DBF, Lotus, HTML and more.

 
OTHER FEATURES
Features & Benefits

Ver. 3.3

 

Email Extraction

There is a tool that extracts e-mail addresses from any text or file that you put on your clipboard. It can create Contact records that are automatically populated with those email addresses. You can, for example, copy to your clipboard a page with emails from a website and create contact records in one pass for marketing purposes, etc.

 
 
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HOW TO Section

In addition to the regular help, and the F.A.Q. (Frequently Asked Questions) section , there is a HOW TO section that gives you tips and tricks when using the software, or a more detailed view of some special features.

 
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Independently format your phone numbers

It is very easy to program different formats for phone numbers based on countries. Therefore, for USA , you can use (###) ### - #### while for Australia you can use ### - ## - # - #### - ####

Then, when you add a Contact record for Australia, its Phone numbers will be formatted as programmed.

 
 
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Much more....
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